Returns & Refund Policy

We offer a 7-day easy replacement policy from the date of delivery for eligible issues.

Eligibility for Returns

• Returns will not be accepted for reasons related to personal preferences, such as dissatisfaction with the product’s appearance, sound quality, or fit.
• Returns are accepted only in case of the following issues:
  1. Wrong product received
  2. Product not working (defective on arrival)

How to Request a Return

Contact our customer care at support@mozudesign.com or WhatsApp us at +91 9725187127 within 48 hours of delivery.
Ensure the product is in its original condition with all accessories, packaging, and invoice.

Return & Refund Process

• If your return request is approved, our customer support team will provide you with a shipping label.
• Pack the product securely, attach the label, and hand it over for free pickup.
• Once the returned product reaches us and passes inspection, a refund will be initiated.
• Approved refunds will be processed to your original payment method within 10 business days.